Microsoft CRM and consulting

Microsoft CRM,, and SharePoint Consulting

Don't Just 'Get By' - Get Traction!

Often, CRM providers focus on selling you a "tool" like Microsoft CRM,, SharePoint, and others in order to facilitate customer relations.  However, companies often find that once installed and trained, teams begin to drown in the complexity and data-overload that comes with most CRM systems today.  

At TractionCRM, instead of selling you on a tool, we help you create and execute a three-year plan to fully utilize  your toolset, and help teams achieve your strategic corporate initiatives for many years to come.

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TCG Kaizen

Rapid Process Change

Sometimes, no band-aid in the world will fix a process.  When you need immediate change, you need Kaizen.  In one week, we can re-engineer your process, develop the tools to ensure consistency, and deliver the metrics to prove it worked.

TCG OnTrack

Quarterly Process Improvement

CRM should be more than just a "contact manager".  Through our custom mentoring process, we provide you with the tools, training, metrics, and data models necessary to ensure your staff is OnTrack to meet your strategic goals.

TCG QuickStart

Get Off To A Strong Start

Why risk falling short on your implementation goals?  With our fixed-price QuickStart package, we can get your Microsoft CRM or system up-and-running quickly, all while adhering to proven best-practices.

TCG Analysis

Identify your Opportunities 

If you already have systems and processes in place, then our CRM Analysis process is an exceptional value. Through our custom workshop, our CRM Experts identify key areas of weakness, and define opportunities for improvement that drive change. 

What we do

Getting more from CRM   
    - Joe Wichowski, President

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Blog Feed

You Got Questions… Now What?!?

This tip shows you how to leverage Outlook Flags to follow-up on questions...

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TractionCRM Is On The Microsoft CRM App Store!

Our app for Microsoft CRM – Monday Morning Quarterback – is...

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What If You Could “Google” Your Data?

What If You Could “Google” Your Data? Well, Now You Can!   Join Us...

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Make A Lasting (Permanent) Impression

Let’s face it – the whole idea of handing out business cards...

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Give your Microsoft CRM 2013 Online Some Style…

  Microsoft has done well with CRM 2013 by making it easier for us to...

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The Challenges With CRM Today